Legal

Privacy Policy

How Strategic Life Coaching LLC collects, uses, shares, and protects information when you use this website, contact us, or book a consultation.

Effective date: November 11, 2026

Strategic Life Coaching LLC ("Strategic Life Coaching," "us," "we," or "our") operates the website https://www.strategiclifecoaching.org (the "Service"). We are a life, career, and business coaching practice based in Northern Virginia (Potomac Falls / Sterling), and we work with clients virtually.

This page explains how we collect, use, and disclose personal data when you use our Service, and the choices you have about that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

• Service means the www.strategiclifecoaching.org website operated by Strategic Life Coaching LLC.
• Personal Data means data about a living individual who can be identified from that data (or from that data together with other information in our possession or likely to come into our possession).
• Usage Data means data collected automatically, either generated by use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).
• Cookies are small pieces of data stored on your device (computer or mobile device).
• Data Controller means the person who (alone or jointly with others) determines the purposes for which and the manner in which personal information is processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
• Data Processors (or Service Providers) means any natural or legal person who processes data on behalf of the Data Controller. We use various Service Providers to process your data more effectively.
• Data Subject (or User) means any living individual who uses our Service and is the subject of Personal Data.

Information We Collect and How We Use It

We collect several different types of information for various purposes, in order to provide and improve our Service to you.

Information you give us

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you ("Personal Data"). Depending on how you use the Service, this may include:

• Consultation request form (Contact page): your name, email address, phone number (optional), the coaching area you are interested in, a description of what you would like help with, and how you heard about us.
• Interest lists (for example, the parent group on our Young Adult & Parent Coaching page): your name, email address, and phone number (optional).
• Human Needs Questionnaire: your first name, your email address if you choose to provide it, and your questionnaire answers and results.
• Booking a consultation: our scheduling calendar is provided by our client-management provider (see "Service Providers" below). When you book, you provide information such as your name, email address, phone number, and preferred appointment time directly to that scheduling tool.
• Client forms (for clients who have started coaching): information you choose to share in our intake form, coaching questionnaire, goal-setting worksheet, and coaching agreement. This can include your date of birth, contact details, city and state, emergency contact, your goals and reasons for seeking coaching, whether you are currently working with a therapist, counselor, or psychiatrist, and your electronic signature.
• Communications: information you share when you email, call, text, or otherwise message us.

We use this information to respond to you, schedule and provide coaching, keep records of our work together, and send you information you request. We may also use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions in any email we send, or by contacting us.

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This may include your device's Internet Protocol (IP) address, browser type and version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data. We also use IP addresses for a short time to limit repeated form submissions and protect the Service from abuse.

Location Data

We do not ask for access to your device's precise location. Our analytics provider may estimate your general location (such as city or region) from your IP address.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies we use include tags and scripts, which collect and track information and help us improve and analyze our Service.

Our website itself does not set its own cookies for visitors. The cookies used on this Service come from:

• Google Analytics, which uses cookies to measure visits and how pages are used (see "Analytics" below).
• Our scheduling and client-management tools, which may use session, preference, and security cookies when you use the embedded booking calendar.

You can instruct your browser to refuse all cookies or to tell you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, such as the booking calendar.

Use of Data

Strategic Life Coaching uses the collected data for various purposes:

• To provide and maintain our Service
• To respond to consultation requests and schedule appointments
• To provide coaching services and customer support
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service, such as the Human Needs Questionnaire, when you choose to do so
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues and abuse
• To provide you with news, special offers, and general information about other services and events we offer that are similar to those you have already purchased or asked about, unless you have opted not to receive such information

Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we may send you messages about your consultation, appointments, and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Basis for Processing Personal Data Under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Strategic Life Coaching's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Strategic Life Coaching may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Data

Strategic Life Coaching will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Strategic Life Coaching will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when it is used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain it for longer.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Strategic Life Coaching will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Data

We do not sell your Personal Data.

Business Transaction

If Strategic Life Coaching is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Strategic Life Coaching may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Legal Requirements

Strategic Life Coaching may disclose your Personal Data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Strategic Life Coaching
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, and no method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to tell websites that you do not want to be tracked.

You can enable or disable Do Not Track in the Preferences or Settings page of your web browser.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Strategic Life Coaching aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you, or if you want it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you. Please contact us and we will help.
• The right of rectification. You have the right to have your information corrected if it is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You have the right to withdraw your consent at any time where Strategic Life Coaching relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Wherever you live, you may contact us at any time to ask what information we hold about you, or to ask us to correct or delete it.

Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to help us analyze how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf, and they are obligated not to disclose or use it for any other purpose.

Our Service Providers include:

• Website hosting and database: Replit, which hosts this website and stores form submissions.
• Network and security: Cloudflare, which provides domain, network, and security services for this website.
• Client management, scheduling, and messaging: SalesFlows, our client-relationship and scheduling platform (built on the LeadConnector / HighLevel platform). It powers the booking calendar on this website and stores contact information from consultation requests and client forms. It is also used to send appointment-related emails and text messages.
• Video sessions: Zoom, which we use to hold coaching sessions.

Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services, and Google may use it to contextualize and personalize the ads of its own advertising network. We measure page views and a small number of actions, such as starting a booking or submitting a form. We do not send the contents of your form entries or questionnaire answers to Google Analytics.

You can opt out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visit activity.

This website also loads fonts from Google Fonts, which means your browser connects to Google's servers when you visit.

For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

Behavioral Remarketing

Strategic Life Coaching uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Facebook. Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page. To opt-out from Facebook's interest-based ads, follow these instructions from Facebook. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada, or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy.

Payments

We may provide paid products and/or services. In that case, we use third-party services for payment processing.

Payment information is handled by the payment providers listed below, under their own privacy policies. We do not store or collect your full payment card numbers. For card payments, that information is provided directly to our third-party payment processor. That processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment providers we work with are:

• Stripe. Their Privacy Policy can be viewed at stripe.com/privacy.
• Zelle. Payments sent with Zelle are processed by Zelle and the financial institution used to send or receive the payment, under their own privacy policies. Zelle's privacy information is available at zelle.com/legal/website-privacy-notice.
• Venmo. Their Privacy Policy can be viewed at venmo.com/legal/us-privacy-policy.
• Cash App. Their Privacy Policy can be viewed at cash.app/legal/privacy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service before the change becomes effective, and we will update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: Stephane@StrategicLifeCoaching.org
• By phone: 703-546-9494
• By visiting the Contact page on our website